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Domotoro Vegetable-tanned Leather Collar

General information
Product Domotoro Vegetable-tanned Leather Collar
Brand 도모토로
Manufacturer KOREA
Price $33.64
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Domotoro Vegetable-tanned Leather Collar
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Collar: Vegetable-tanned Leather

Essential gear for you and your pet, each of the collars is handcrafted with vegetable-tanned cowhide from M.P.G. Industria Conciaria in Italy, well-known for its premium quality leathers they produce.

Vegetable tanning does not use chromium and other persistent harmful heavy metals, making it safe to use for both animals and humans. As a product that is in direct contact with our four-legged friends, we selected the material with even more attention to safety.

Equally significant to safety matters, we also considered the material would develop a natural look and feel over time and use, which are unique qualities vegetable-tanned leather holds that are aesthetically pleasing to our eyes.⁣⁣

When used together with ‘Toshi—a Korean word for a sleeve cover,’ it gives a little bit of padding to reduce the weight on our furry friend’s neck. It pleases us, humans, so you don’t get bored with the same old collar all the time.

You could choose to personalize it by hot stamping¹ your companion animal’s name² on the leather tab near the handle of the leash when you order.

¹ Please note that we can not accept returns/exchanges or offer refunds once the name is stamped due to the personalized products’ nature.

² Limited up to 10 English alphabets. (Case-sensitive, punctuation or numbers are not available.)
Material
Vegetable-tanned leather (Italy)


Handcrafted in Korea.
Colors
(From top to bottom)
White, Black, Natural, and Gray
(From top to bottom)
White, Black, Natural, and Gray
Size Guide


Neck Girth
XS: 155–205mm
S: 200–250mm (White: 190-240 mm)
M: 245–305mm (White: 235-295 mm)
L: 315–375mm

*The dimension shown above is an actual measurement of the product.

*Measure at the bottom of the neck and choose a size that has a ±10–20 mm allowance than your measurement. (Please refer to the drawing below.)

*If you plan to use the collar with our Toshi, choose a size that allows for two additional holes (20 mm) for a comfy fit.

*Please note that there could be a ±2mm allowance on the total length.

Collar Width
15mm

Leather Thickness
3mm

Weight
XS: 25g
S: 28g
M: 32g
L: 38g
Notice

Domotoro vegetable-tanned leather leashes and collars are made-to-order after each order and payment is confirmed. We can not accept cancellation once the production has started. 

We kindly ask for your understanding that we can not accept exchange and returns except for product defects or misdelivery due to custom-made products’ nature.

There may be irregular wrinkles or patterns on the surface due to the nature of natural leather. The actual color may vary slightly depending on the resolution of your monitor or the light source.
Handmade Disclaimer

Our products are individually handmade; they are one of a kind creations and not factory manufactured. As a result, products will have subtle variations from one piece to the next, caused by variations in the leatherworking process and handcrafting.
Shipping

Typically, all orders are shipped within four to seven days. Please allow up to two to three weeks to receive your order as the process takes time and dedication.

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Product details
Product Domotoro Vegetable-tanned Leather Collar
Brand 도모토로
Manufacturer KOREA
Price $33.64
수량 수량증가수량감소

Payment guide

We accept the following forms of payment:
- Only PayPal

Shipping guide

  • Shipping method : Parcel Service
  • Shipping area : A Region.
  • Shipping fee : International Shipping Fee
  • Shipping method : 4 - 14 days
  • Shipping guide : Please take into consideration that some products may take additional time for delivery and processing.
    Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

    - Customs and Duties

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

Exchange/return guide

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

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